Phoenix seeks to differentiate itself from its competitors by providing a highly efficient and comprehensive outsourcing solution which is staffed by an experienced and relationship focused team and supported by a flexible technology model.
Phoenix has rejected the ‘functionalised’ business model adopted by other service providers. It believes that investment managers prefer a more client focussed approach to administration. Clients of Phoenix have direct access to the people working on their funds, so that as one client put it ‘it is like having your own operations staff, albeit in a different office’.
Phoenix provides its clients with the following: